Follow the Request Password instructions in the section below
Your username will display at the top of the password recovery email
Follow the Request Password instructions below by entering the recovery email address on file
The password reset email that is sent to you will include your Username
If you do not know your recovery email address or if one was never set up, contact us at 800-859-3282 option 2 for assistance.
For security reasons, call from a phone number that is on file with ALLDATA so that we can use the Caller ID to validate your account.
Click Find my account
Enter the email address or phone number associated with the username you want to recover
Note: If more than one username is associated with the phone number or email address that is entered, you must call 800-859-3282 Option 2 for further assistance
Confirm the email address that a recovery email will be sent to
Your username will display at the top of the recovery email
Click the password recovery link in the email
Enter and confirm a new password on the page that appears
Open your product to the login page.
Click the Recover Password link.
Phone - This must be a number that is on file with ALLDATA.
Email - This must be an email that is on file with ALLDATA.
If there is a match in our system, your password will be emailed to the email that is on file for your shop.
Click the Forgot Password? link on the login page
Enter your Username or your Recovery Email Address >> click Send
Instructions for resetting the password will be emailed to the email address on file with ALLDATA
If you are not able to get your username / password using the automated process above, call Customer Support at 800-859-3282, option 2.
ALLDATA Support provides self-help articles and videos designed to save you time and get you back to work. You get instant access to product and account support.
For our retail site, please visit: www.alldata.com
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© 1996-2014 ALLDATA LLC. All Rights Reserved. ALLDATA, ALLDATA
Repair, ALLDATA Collision, ALLDATA Manage and ALLDATA Market are
registered trademarks and ALLDATA Mobile, ALLDATA Training
Garage and WITH YOU are marks of ALLDATA LLC. All other marks are
the property of the their respective holders.