Under certain network conditions, connecting the VCI to your computer could cause your Internet connection to temporarily disconnect. To return your Internet connection to normal, make sure to unplug the VCI device from your computer after completing the update process.
Before Getting Started
Locate the power adapter and Mini-USB data cable that was included in the original device packaging.
First Time Updating (or using a new computer)
On a computer running Microsoft Windows, download and run the VCI Device Driver (alldata-vci-driver).
A black box may briefly appear on the screen as the file installs.
Not sure how to run a downloaded file? Click HERE.
Download and save the VCI Updater file (ALLDATAUpdater.zip) to your computer.
Internet Explorer tip: Before the download starts, you will be asked what you want to do with the file. Select Save As to save the file to an easy to remember location like the Desktop or Downloads folder.
Use the Windows File Explorer to navigate to the location of the saved VCI Updater.
Note: This is typically in your Downloads folder. However, this location could vary based on your browser settings.
Google Chrome tip: The download will display at the bottom of the page, click the arrow and select show in folder to go directly to the file location.
Right click the file and select Extract All…
Enter alldata in the password box.
Installing the Update
Locate and run the unzipped ALLDATAUpdater file.
Not sure where the file is located? Follow the instructions in the First Time Updating section above.
Click Start and follow the on screen prompts
Before Proceeding: Disconnect VCI from Computer and check for active Internet connection.
Download Updates to PC: The updater will automatically download the latest version of the VCI software.
Power VCI Hardware and Connect to Computer USB:
Power up the VCI using the provided power supply (Power (Red) and Ready (Blue) lights will remain lit).
On the opposite end of the VCI, use the provided USB cable to connect the VCI to the Windows PC.
Uploading Updates to VCI:
IMPORTANT - DO NOT disconnect the VCI during the installation process.